What are our Policies:

Arrival 20 minutes prior to your first treatment is requested, allowing ample time to check-in, shower and prepare for your treatment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed. We invite you to use our aromatic cedar dry sauna and our relaxation lounge before and after your spa treatments.

Late Policy: Appointments missed by 15 minutes or more are cancelled with a 100% spa credit, which is yours to use for your rescheduled future reservation.

Cancellation Policy: As a courtesy, a minimum 24 hour notice is required for cancelling or rescheduling your appointment. A 48 hour notice is required for any Spa Package reservation, multiple services, or for parties of three or more. Larger parties require 1 week's notice of cancellation. All no-shows will be charged at full value. We do not provide refunds for cancelled appointments, as you will have a full credit at the spa. All spa reservation charges, service sales, retail sales and gift certificate sales are final, with no refunds. If appointment made to redeem your spa gift certificate is not cancelled or rescheduled at least 48 hours in advance, we will be unable to redeem your certificate.

Gratuity: We proudly recruit and train our staff to be the most qualified spa professionals in the industry. Our recommended standard gratuity for spa treatments is 18%-20%. Gratuity to therapist can be in cash or personal check. Credit Cards are not taken for gratuities at the spa. Gratuities are included with individual treatment reservations & in Spa Packages of 3 or more treatments.

Please notify our Retreat Consultant before booking your treatments if you have high blood pressure or allergies; especially seafood allergies. Please advise of other physical challenges you may have or if you are pregnant. Booking an appointment with a specific therapist can be made for you if you ask for the therapist by name. We do not guarantee the gender of a therapist. We will make every effort to accommodate your therapist’s gender request, as you will be given a confirmation number. If you do not have a confirmation number & cancel your appointment because you do not have a specific gendered therapist, then you will forfeit your treatment & payment, as time was allotted for service. All spa guests will be asked to complete a brief questionnaire upon check-in, designed with your well-being in mind.

Spa guest must be 16 years of age or older. We are unable to provide services to guest accompanied by children.

Quiet Environment: As a courtesy to other guests, please maintain a quiet level of conversation. Cell phones and pagers are not permitted.

Gift Certificates are available for services only and not redeemable if lost or stolen and are non-transferable. An appointment using your gift certificate, can only be made by providing the gift certificate number when making your reservation. Gift certificates for spa packages can only be redeemed for the treatments in the specified spa package, no substitutions. If appointment made to redeem your spa gift certificate is not cancelled or rescheduled at least 48 hours in advance, we will be unable to redeem your certificate. Click here for more information. Should you not wish to redeem a gift certificate you can use the treatment value or stated dollar value as a spa credit towards retail items.

Le Petite Retreat day spa - Los Angeles gift certificates are special spa gift cards, gift wrapped for Holidays or special occasions. As our gift certificates never expire in California, due to the number of years some may wait to experience your wonderful spa gift, if the spa gift certificate treatment you selected changes in price, the person who receives your spa gift certificate will still have many choices: they can either use the spa gift certificate for the dollar amount you paid towards other desirable spa treatments, or, if they want the same treatment on the gift certificate, they would be responsible for paying the difference for the new treatment price. We thank you for your understanding and look forward to extending a wonderful spa gift experience to all.

Lockers are provided for our guests. We have separate locker rooms for men and women.

Party Bookings: Wedding & Baby showers, birthday parties and fundraisers are welcomed. Please call us for arrangements.

Packages can be individually customized.

Prices are subject to change without notice. For our most current prices, see our Spa Treatments menu.

MORE of our most frequently asked questions...

What is a true day spa?
A true day spa retreat is not in a store-front with busy street traffic & not in a mini-mall with cars honking & people peering thru windows — our true day spa retreat is in a free-standing, quiet ‘home’. (chaos = bad energy)
Le Petite Retreat day spa is LA’s true day spa, as defined by both the International Spa Association & the Day Spa Association. An authentic, true day spa makes water therapy available to facial, massage, & body treatments, as we do with our famous hydrotherapy baths. Chinese tradition makes a true day incorporate all 5-elements of wood, water, metal, earth & fire into both the spa & spa treatments. Le Petite Retreat day spa has been blessed by Tibetan monks & designed with Feng-Shui master Roy Shabla, incorporating & regularly energetically balancing all elements in the spa.

How to Spa a a a h...

Book in advance.
Most spas don't accept walk-ins. Book your appointment beforehand and be sure to let the concierge know if you’re pregnant, have any special needs, allergies or medical conditions. By offering this information ahead of time, the spa will be fully prepared to accommodate you upon your arrival.

Know the spa's cancellation policy.
Most spas have either a 24 or 48-hour cancellation policy. If you violate their policy, the spa is legally allowed to charge you for the full amount of the treatment reserved.

Arrive at the spa at least 30 minutes early.
For many, a spa visit is the ticket for a bit of R&R. Arrive at the spa earlier than the time of your appointment so you can unwind and clear your mind before beginning your treatment.

Wear casual attire.
If you're coming from the office, bring casual clothes to wear after your treatment. You may walk in feeling stiff and stressed but you'll leave feeling refreshed and revitalized so bring something comfortable to wear post-treatment.

Wear as little jewelry as possible.
Spas will not accept responsibility for items that are lost or stolen, so leave all unnecessary valuables at home. Know that even a keyed locker is not a guarantee against theft.

Speak up!
Is the pressure ok? Is the water too hot or cold? Are you comfortable? Remember, your therapist isn't a mind reader. If there is anything they can do to make your spa experience more pleasurable, don't be afraid to let them know.

Limit consumption of food, but eat.
Try not to eat for at least an hour before the treatment.

Avoid consumption of alchohol on the day of the treatment.
Alcohol consumption and spa treatments are similar in one aspect: the dehydration factor. Avoid any alcoholic beverages if you are planning a trip to the spa.

Drink plenty of water.
A spa treatment often releases toxins from the body so be sure to drink plenty of water before and after your treatment to keep yourself properly hydrated. This also comes into play if you plan on using spa facilities such as a sauna or hydrotherapy pool.

Request a male or female therapist upon booking.
You may want to request a therapist based on your comfort level. If you don’t request, again, the spa booking agent is not a mind reader, as this is your responsibility. Many spas provide you a confirmation number or code to validate your request.

Turn off your cell phone at the spa.
As a common courtesy to other guests at the spa, like in a movie theater, please do not speak on your cell phone or use any electronic devices.